Support Request

Website URL

If you need support for multiple websites, please submit a separate request for each website.

Which platform does your website use?(Required)

WordPress

Shopify

I’m not sure

Other

Please specify your website platform:

Did we build your website?(Required)

Yes

No, it was built by another party.

Do you have an active support contract with SEO Los Angeles?

Yes

What can we help you with?(Required)

Please be as detailed as possible to prevent delays.

Need to upload files? (optional)

Drop files here or

Max. file size: 50 MB, Max. files: 50.

Max file size: 50MB. Max number of files: 50. If you exceed these limits, please upload your files to a free cloud service such as Google Drive or Dropbox and provide us with a single link to your file(s) in the field above. For assistance, send an email to support@seo.la

Does your support request have a deadline?(Required)

No, we’re flexible.

Yes, we have deadline requirements.

Deadline details

Have you provided us with the latest login credentials for your website?(Required)

Yes

Ensuring we have your latest login credentials can expedite your request.

Please provide the login credentials to your website. If we do not currently host your website, please also provide the login credentials to your hosting account.

We recommend you use pwpush.com for sharing your passwords.

Urgent request?

This is an urgent request such as an outage or a hacked website.

Legal(Required)

I agree to SEO Los Angeles’ terms of service.

Terms include $100/hour with a minimum of 1 hour required for updates and new feature requests. Questions? support@seo.la

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